Common issues and solutions
Traffic, music, wind, or multiple conversations can confuse the AI transcription engine.
Use noise reduction tools in Audacity or Adobe Audition to remove background noise before uploading.
In upload settings → Advanced → Context/Prompt, add keywords and terminology that appear in your recording to improve accuracy.
Use a quality microphone closer to the speaker. Phone recordings often have poor quality.
Don't use "Auto-detect". Explicitly select your language in upload settings → Language.
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Hindi, and 50+ more.
Choose the primary language spoken (the language used most frequently in the recording).
Add a list of technical terms, acronyms, and proper nouns in upload settings → Advanced → Context/Prompt.
For medical recording: "Terms used: MRI, CT scan, diagnosis, hypertension, metformin, patient chart, Dr. Johnson"
Use the inline editor to correct misrecognized terms manually. Click any word to edit.
If speakers sound similar, the AI may struggle to distinguish them accurately.
In upload settings → Speaker Diarization → Number of Speakers, enter the exact count. This improves accuracy significantly.
Click speaker labels (SPEAKER_00, SPEAKER_01) to rename them to actual names for clarity.
For future recordings, use separate microphones or ensure speakers take turns speaking (minimize overlapping speech).
The system automatically filters common unwanted phrases from Russian transcriptions. If you still see them, report the specific phrase.
Contact support with the phrase, and we'll add it to the automatic filter list.
FREE plan transcribes only the first 5 minutes as a preview. This lets you test quality before upgrading.
PRO plan transcribes files up to 5 hours. BUSINESS plan supports up to 8 hours per file.
Split your audio into 5-minute segments and use multiple daily transcriptions (FREE: 3/day).