How Can We Help?
Search our knowledge base of 70+ articles covering everything from getting started to advanced features
Browse by Category
Getting Started
Learn the basics and get up and running quickly
Account & Authentication
Manage your account, login, and security settings
Transcription Features
Understanding speaker diarization, timestamps, and more
File Management
Organize, search, and manage your transcriptions
Collaboration & Sharing
Share transcriptions and collaborate with your team
Exporting & Formats
Export in various formats (TXT, DOCX, SRT, VTT, JSON)
Billing & Subscriptions
Plans, payments, invoices, and account upgrades
Integrations
Record Zoom, Google Meet, and Microsoft Teams meetings
Troubleshooting
Common issues, errors, and how to fix them
Popular Articles
Quick Start: Your First Transcription
Get started with TranscribeNext in under 5 minutes. Upload your first file and get results.
How to Upload Audio & Video Files
Learn all the ways to upload files: drag & drop, browse, keyboard shortcuts, and supported formats.
Record Audio Directly in Browser
Use your microphone to record audio directly in TranscribeNext without external recording software.
Import from YouTube & URLs
Transcribe videos from YouTube, Vimeo, and other platforms by simply pasting a URL.
Organize with Folders & Tags
Keep your transcriptions organized with folders, tags, favorites, and powerful search.
Export & Share Your Transcriptions
Download transcriptions in multiple formats or share them with team members and clients.
Frequently Asked Questions
Quick answers to common questions about TranscribeNext
Still need help?
Can't find what you're looking for? Our support team is here to help you get the most out of TranscribeNext.